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Aventon Hitch Rack - 116mm Hitch Pin

A replacement pin to keep your Aventon Hitch Rack stable, this 116mm pin keeps your rack secure on your hitch adapter, ensuring your bikes stay safe on the back of your vehicle. 

Includes Pin Only

What People Are Saying

Customer Reviews

Based on 6 reviews
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Michelle P.
Trip ruined

I misplaced my pin and tried to plan ahead with time to order a new one before taking my bike on a vacation only to find out they are not in stock and the locking portion is a separate purchase altogether. Now I can’t go to trails I planned for!

Hi Michelle,

Thank you for bringing this to our attention. Misplacing essential hardware before a planned trip is stressful on its own, and finding out a replacement piece is out of stock while preparing for vacation is deeply disappointing.

We are reaching out to our team to find an ETA for more, and in the meantime, we have also followed up with you in an email incase you have any other questions or concerns.

Best regards,
Aventon

C
Chris W.
How can you not have this in stock

I managed to lose my pin and lock for my new Aventon bike rack. It appears that there are no aftermarket alternatives due to the “unique” design. It is disappointing to find that this unique part has been out of stock for some time. I have two new E bikes and a 500 dollar bike rack that I can not use. Very frustrating indeed.

Hi Chris,

Thank you for bringing this to our attention. Misplacing a hitch pin is frustrating on its own, and having a rack and two brand-new e-bikes sitting while waiting on hardware is an unwelcome setback.

Our customers deserve clarity on essential hardware so you can transport your bikes safely. We are happy to explore some options and see how we can help as we reach out to our teams to find an ETA for more inventory to arrive.

Best regards,
Aventon

S
Susan A.
Why wasn't this included with the bike rack!!

So, appears we are in the same boat as others. We should not have to buy this pin. We spent a ton of money on the bike hitch and cant use it because the pin is too short!!!

Hi Susan,

Thank you for taking the time to share your feedback regarding your recent experience with our Hitch Rack. We completely hear your concerns, and we have passed your notes directly to our product development team to explore potential adjustments for future designs.

Because we want to make sure you are fully taken care of, we want to work with you to find a solution that better fits your setup. Our team has sent a follow-up email to your inbox today to chat through a few options.

Please keep an eye out for our message and reply directly to that email thread at your earliest convenience so we can assist you. We look forward to getting everything sorted out for you!

Best,
Aventon

A
Amy U.
Can't even get the pin - not in stock

Yeah, so we put the rack on our truck today only to find out that the pin that is included with the rack isn't long enough to get through my hitch. And when I go on to buy the part, I can't. Then I see these other two reviews and am completely discouraged. What do we do? I would think that an accessory as expensive as this would include two pins to make sure your patrons can actually use the product. What do I do now? I am unable to secure the rack on my truck, making it unusable. Completely frustrated. Granted, yes we should have tried it sooner, but who would ever think this sort of thing could happen?

Hi Amy,

Thank you for sharing your feedback with us about your experience with our Hitch Rack. We sincerely appreciate you taking the time to let us know where we fell short, as user input is crucial for helping us refine our products.

We take design feedback very seriously, and we have shared your specific concerns directly with our product engineering team for future design consideration. In the meantime, we want to ensure you have a setup that works seamlessly for your needs, so our customer support team has reached out to you via email today to discuss potential alternative solutions.

Please take a look at your inbox and reply directly to that email thread when you have a moment. We are committed to making things right and look forward to helping you find the best path forward!

Best,
Aventon

S
Steve
I shouldn’t have to buy this

I was installing my rack for the first time and realized as we were heading out for the weekend that I couldn’t secure my rack to the hitch because Aventon didn’t include the correct length hitch pin/bolt. It was an inch too short. Ruined our weekend over a $12 part. I see the other review for this item was exactly the same. Very frustrating.

Hi Steve,

We appreciate your feedback. We understand your frustration and the cause of the inconvenience. We will contact you to obtain additional information and provide further assistance.

Our team is always here to support you. You can reach us at 866-300-3311, Monday through Friday, from 9:00 a.m. to 4:30 p.m. PST. We look forward to assisting you with any questions you may have.

Best,
Aventon